At Thermopompe QC, we pride ourselves on being a leader in providing top-quality heat pumps and air conditioning solutions. Our commitment to excellence extends beyond our products to our exceptional team. We are always looking for talented and motivated individuals to join us in delivering the best service to our customers. If you are passionate about making a difference and thrive in a dynamic work environment, we invite you to explore our current vacancies and become part of our growing family.
1. Administration
We are seeking organized and detail-oriented professionals to join our administration team. As a member of the administration department, you will be responsible for ensuring the smooth operation of our daily business activities. Key responsibilities include managing office tasks, coordinating schedules, handling correspondence, and supporting various departments to enhance overall efficiency. If you have strong organizational skills and a proactive approach, we would love to hear from you.
Key Responsibilities:
- Manage office operations and administrative tasks
- Coordinate and schedule meetings and appointments
- Handle correspondence and communication
- Support various departments with administrative needs
- Maintain organized records and files
Requirements:
- Excellent organizational and multitasking skills
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Strong communication skills
- Attention to detail and problem-solving abilities
- Previous administrative experience is a plus
2. Customer Service
Our customer service team is dedicated to providing outstanding support and assistance to our clients. We are looking for enthusiastic and customer-focused individuals to join us in ensuring our customers have a positive experience with our products and services. As a customer service representative, you will handle inquiries, resolve issues, and provide valuable information to our customers, helping them make informed decisions about their heating and cooling needs.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide product information and support
- Resolve customer issues and complaints in a timely manner
- Maintain accurate records of customer interactions
- Assist in the coordination of service appointments
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer-focused attitude
- Experience in customer service or a related field is preferred
3. Sales Representatives
Are you a motivated sales professional with a passion for helping customers find the perfect solutions for their homes? Join our sales team at Thermopompe QC and play a key role in driving our business forward. As a sales representative, you will engage with potential customers, understand their needs, and recommend the best heat pump and air conditioning products to meet their requirements. Your goal will be to achieve sales targets while ensuring customer satisfaction.
Key Responsibilities:
- Identify and engage with potential customers
- Understand customer needs and provide tailored product recommendations
- Achieve sales targets and contribute to company growth
- Maintain knowledge of product features and benefits
- Build and maintain strong customer relationships
Requirements:
- Proven experience in sales or a related field
- Excellent communication and negotiation skills
- Ability to understand customer needs and provide solutions
- Goal-oriented and self-motivated
- Knowledge of HVAC products is a plus
If you are interested in joining the Thermopompe QC team, please send your resume and a cover letter to vente@thermopompeqc.ca. Be sure to specify the position you are applying for in the subject line of your email. We look forward to reviewing your application and potentially welcoming you to our team!